Privacy Policy

1) Introduction

This Privacy Policy explains how Boxed&Branded (“we”, “us”, or “our”) collects, uses, and shares information when you use our mobile application and related services (collectively, the “App”). By using the App, you agree to this Policy.

2) Information We Collect

We collect information in the following categories:

• Account & Profile Data: name, email, phone (optional), preferred store/location, and digital card or membership identifiers.
• Purchase & Transaction Data: items viewed or purchased, prices, discounts applied, order history, and in-store pickup details.
• Device & App Data: device model, OS version, app version, language, time zone, IP address, and crash or performance data.
• Location Data: approximate location (via IP or device settings). With permission, we may access precise location for nearby store features.
• Usage Data: pages/screens viewed, features used, referral/UTM parameters, and interaction with push notifications.
• Camera/Photos: with permission, camera access for barcode scanning; photo library for profile image (optional).
• Contact/Support Data: messages you send to support and any information you choose to provide.

Note: Payment card data is handled by our payment processors and is not stored by us.

3) How We Use Information

1. Provide, maintain, and improve the App, including personalized deal discovery and store content.
2. Process orders, returns, and digital card benefits or loyalty features.
3. Send transactional messages (e.g., receipts, order updates) and service notifications.
4. Send marketing communications and promotions where permitted; you can opt out at any time.
5. Detect, prevent, and address fraud, abuse, security incidents, and technical issues.
6. Analyze usage to improve features, performance, and user experience.
7. Comply with legal obligations and enforce our terms.

4) Legal Bases (EEA/UK Users)

Where GDPR/UK GDPR applies, we rely on the following legal bases:

• Contract: to provide the App and fulfill your requests.
• Legitimate Interests: to secure, improve, and market the App in ways that do not override your rights.
• Consent: for push marketing, precise location, camera/photos, and certain analytics/advertising technologies.
• Legal Obligation: for record-keeping, tax, accounting, and compliance requirements.

5) Sharing & Disclosure

We share information with:

• Service Providers: payment processors, hosting, analytics, customer support, email/push delivery, and security vendors.
• Retail & Operations Partners: to fulfill orders, enable in-store pickup, or honor digital card benefits.
• Advertising & Attribution Partners: where applicable and permitted by law/consent, to measure campaigns and show relevant offers.
• Corporate Transactions: in connection with a merger, acquisition, financing, or sale of all/part of our business.
• Legal & Safety: to comply with law, enforce terms, or protect rights, property, and safety of users or the public.

We do not sell your personal information in the traditional sense. Depending on your jurisdiction, certain sharing may be considered a “sale” or “targeted advertising.” See your rights below.

6) Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

7) Security

We use administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

8) Your Choices

• Account: You can update certain profile details in the App.
• Marketing: You can opt out of marketing emails or push notifications in your device or App settings.
• Location/Camera/Photos: Control permissions via device settings at any time.
• Cookies/Trackers: Manage preferences in the App (where offered) or device settings; choices may affect functionality.

9) Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information;
• Port your data;
• Object to or restrict certain processing;
• Opt out of targeted advertising, profiling, or “sale” of personal data;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with a supervisory authority.

To exercise rights, contact us at support@boxedandbranded.com. We may need to verify your identity. Authorized agents may submit requests where permitted by law.

10) Children’s Privacy

The App is not directed to children under 13 (or the age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to request deletion.

11) International Transfers

We may process and store information in countries other than your own. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect personal data transferred internationally.

12) Third-Party Services

Our App may link to third-party sites or services. Their practices are governed by their own privacy policies. We are not responsible for their content or privacy practices.

13) Platform Disclosures

• Apple: The App may request permissions for push notifications, location (approximate/precise), camera, and photos. You can manage permissions in iOS Settings.
• Google: Android permissions may include notifications, location, camera, and photos. Manage permissions in Android Settings.
• Sign-in & Payments: If we offer Sign in with Apple/Google or wallet payments, those providers process your data under their policies.
• Analytics: We may use analytics services to understand engagement and improve the App.

14) Changes to This Policy

We may update this Policy from time to time. We will revise the “Effective Date” and, where required, notify you through the App or by other means.

15) Contact Us

If you have questions or requests, contact:

Boxed&Branded
Email: support@boxedandbranded.com
Address: 123 Example Street, Orlando, FL, USA (placeholder)

Quick Summary

This is a human-readable summary and not a substitute for the full Policy:

• We collect account, usage, device, location (with permission), and purchase data to power the App.
• We use service providers and partners to operate and improve the App.
• You control marketing, location, and camera/photos permissions.
• You can request access, deletion, or opt-outs depending on your region.